onic ph Privacy Policy for Filipino Players

When you register and use onic ph, we collect personal information that is necessary to operate your account and deliver our services to you. This includes your full name,date of birth, email address, mobile number, and a government-issued ID for identity verification purposes as required under Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is necessary for processing deposits and withdrawals securely. When you use our platform on your mobile device, we may collect device identifiers, operating system information, and IP address to help us detect fraud and maintain platform security. Usage data such as game history, betting activity, session duration, and platform preferences are recorded to improve your experience and ensure responsible gaming compliance. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.

Automatically Collected Data

In addition to information you provide directly, our platform automatically collects certain technical data each time you access onic ph. This includes log files, browser type, referring URLs, and interaction data generated during your session on our website or mobile app. Cookies and similar tracking technologies are used to maintain your login session, remember your preferences, and analyse platform performance. You may adjust your browser settings to limit cookie use, though doing so may affect certain platform features. We use this automatically collected data solely for internal operational purposes and do not share it with advertising networks.

The personal information we collect is used primarily to create and manage your account, process your transactions in Philippine pesos, and provide you with access to our full range of games and sports betting markets. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Identity and age verification data is used to confirm that you meet the minimum age requirement of 21 years as required under Philippine gaming regulations. Your transaction and gameplay data helps us monitor for suspicious activity, prevent fraud, and fulfil our obligations under anti-money laundering laws applicable in the Philippines. We may also use aggregated, anonymised data to improve our platform features, optimise mobile performance, and develop new services for Filipino players. Where you have given consent, we may send you promotional communications about new games, bonuses, or platform updates; you may withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, meaning that processing is required to fulfil our obligations to you as a registered player on the platform. In some cases, processing is required to comply with legal obligations under Philippine law, including the Data Privacy Act of 2012 and applicable gaming regulations. Where we rely on your consent for specific processing activities such as marketing communications, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

onic ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies in response to a valid legal request. If onic ph undergoes a business restructuring or acquisition, your data may be transferred as part of that transaction, and you will be notified in advance of any such change. We may also share anonymised, aggregated data with analytics partners to understand platform usage trends, but this data cannot be used to identify you individually. All third-party partners we work with are required to maintain data protection standards consistent with the Philippine Data Privacy Act of 2012.

Under the Philippine Data Privacy Act of 2012, you have a number of rights with respect to your personal information held by onic ph. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to object to certain types of processing, including direct marketing, and to withdraw consent where processing is based on consent. To exercise any of these rights, you may contact our data protection team using the support email address listed on the platform. We will respond to all verified data subject requests within the timeframes required by applicable Philippine law, and we will not charge a fee for reasonable requests.

Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years in accordance with anti-money laundering requirements. When data is no longer required, it is securely deleted or anonymised in line with our internal data retention schedule.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data receive regular data protection training. We conduct periodic security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines in accordance with the timelines prescribed by law. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your onic ph account and to keep your login credentials confidential at all times.

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via email or a prominent notice on the platform, and the updated policy will take effect from the date it is published. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or wish to exercise your data subject rights, please contact our support team at the email address provided on the platform. You may also visit our FAQ page for answers to common questions, or review our Terms and Conditions and Responsible Gaming pages for related information about your account.